Courtney Stoker
Content maven and word wrangler.
Content strategy
No matter what your product does, I can create content solutions that guide, inform, and entertain.
Knowledge management
Big or small, user-facing or internal, I can organize (or reorganize) and manage your content.
Process improvement
I never stop looking for ways to work better—faster, smarter, and more efficiently. Often, documentation helps facilitate these improvements.
About me.
With a background in education, content strategy, and user experience, I can create and execute content solutions that are engaging, intuitive, and data-driven. I can also develop style guides and standards, train writers and other content creators, and develop governance processes that ensure every piece of content exceeds expectations.
I started my career as an academic, studying how to analyze the written word and honing my interview skills. I taught college students how to examine rhetoric all around them. Then I wandered, professionally, writing all kinds of content for users and employees in a variety of industries.
The diversity of my experience has helped me develop a unique flexibility at work. I can adjust my content strategy for multiple audiences, work closely with any kind of SME (from product managers to lawyers to veterinarians), and pivot on a dime.